For those who are going to the office for an appointment, Gannon asks that you consider the following:

Only Palm Beach County residents with scheduled driver license appointments will be admitted into the office.

Clients must wear their own face mask or cloth face covering and proper social distancing protocols must be followed.

Clients will not be allowed to sit in the lobby to wait for their appointment. For this reason, clients are asked to arrive no more than 15 minutes before their scheduled appointment.

To avoid overcrowding, only the individual with the scheduled appointment will be admitted into the office. Clients are urged not to bring family members or friends to their appointment.

The agency will not supply face masks or hand sanitizer to the public. Clients must wear their own face covering and are strongly urged to bring their own hand sanitizer.

Contactless payment methods such as Apple Pay, Google Pay, and Samsung Pay are encouraged. A contactless payment is made by placing a smartphone or contactless pay-enabled credit or debit card near the payment keypad, rather than swiping or inserting a card.

Under the existing custodial services contract all surfaces of furniture, walls, partitions, doors, drinking fountains and fixtures are to be disinfected as part of routine services. As part of preventive measures in response to the COVID-19 emergency, the custodial contractor has increased the frequency of disinfecting for high touch surfaces.