As your Palm Beach County Constitutional Tax Collector, I’m dedicated to providing award-winning services that you deserve.
This year, I received my fourth Legacy Award for “Excellence and Innovation in Financial Operations” from the Florida Tax Collectors Association (FTCA). This award is the FTCA’s highest honor, recognizing a Tax Collector’s proficiency in several key areas including budgeting, customer focus, innovation and automation. I continue to focus on modernizing our office, moving us from an antiquated agency to an efficient and customer-focused retail operation.
At the Palm Beach County Tax Collector’s Office, we are committed to educating the public about tax collector services. We have even earned several awards for excellence in marketing and communication. Our grassroots marketing campaign, “Take Your Hour Back,” offered clients timesaving tips to help them plan and prepare for an efficient visit to the Tax Collector’s Office. The campaign earned top honors as the “Best Grassroots Marketing Campaign” by the National Association of Government Communicators.
Client feedback is invaluable in helping us assess the agency’s performance and better understand community needs. That is why we developed new kiosk surveys in three languages (English, Spanish and Creole) to better obtain feedback from a wider population of Palm Beach County. The campaign and surveys, called “Welcome! ¡Bienvenido! Bienvenue!” earned top honors as Best Multicultural Campaign in Palm Beach County in 2019.
Under my leadership, your Tax Collector’s Office is making the taxpayer experience faster, easier, and better.
I ask for your vote on or before November 3rd so that I can continue serving you.